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Frequently Asked Questions

What shipping options are available and how long will it take for my order to arrive?

We offer standard shipping and express shipping domestically and internationally. Standard shipping is estimated to take 3-7 business days, while express shipping can take 1-3 business days depending on your location. All orders include tracking to ensure a safe and reliable experience.

What is the return and refund policy?

You may return or exchange your order within 14 days of receiving it as long as the items are unworn, with original tags and in their original packaging. Refunds are processed within 7-10 business days after we receive the returned items. Please note that return shipping costs are not included unless it is our error.

What guarantees the quality and authenticity of the products?

Each piece in our collection is crafted from the highest quality materials by experienced craftsmen. We ensure that all products meet the most rigorous standards of design, durability and elegance. We certify the authenticity of our garments with exclusive labels and personalized documentation.

How can I contact customer service?

You can contact us via our email mindsetdisruptive@gmail.com live chat, or through the contact form on our website. We strive to respond within 24 hours.